Always motivated for maximum performance
Quality doesn´t happen by accident. All topteam members are extensively trained specifically for their current assignment. To us, quality is not just about people who look forward to the day’s assignment and who proactively recognize what has to be done, above all it’s about the “human element”: lifting others’ spirits, making new friends, conversing with customers, working together as a team. It’s not enough just to discuss how these things should be done, they also have to be practised. Part of our quality assurance is thus about revisiting these topics again and again—to make sure your topteam remains effective.